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Google says it's fixed the Gmail issue that led to flooded inboxes and increased spam warnings

Your Gmail inbox should now be back to normal after Saturday’s hiccups. Google said in an update on X on Saturday night that the issue, which affected the automatic filters that keep Gmail users’ inboxes free from the clutter of promotional emails, non-urgent updates and spam, “is now fully resolved for all users.” On its Workspace status dashboard, it added that an investigation is underway, and an analysis will be published once complete.

Gmail users on Saturday reported that their inboxes were flooded with promotional emails that had not been properly sorted out of the main tab, and some said they were seeing notices that emails had not been scanned for spam. On social media and DownDetector, some Gmail users also reported delays in receiving messages, leading to issues with two-factor authentication logins. After confirming the issue, Google noted in an update on its Workspace dashboard that the problem resulted in the "misclassification of emails in their inbox and additional spam warnings," including a banner that says, “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.”

In a statement to Engadget, a Google spokesperson echoed the message from its dashboard, saying, "We are actively working to resolve the issue. As always, we encourage users to follow standard best practices when engaging with messages from unknown senders."

Update, January 25 2026, 9:53AM ET: This story has been updated to reflect that the issue has been resolved.



This article originally appeared on Engadget at https://www.engadget.com/apps/google-says-its-working-to-fix-gmail-issue-thats-led-to-flooded-inboxes-and-increased-spam-warnings-183358654.html?src=rss

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Meta is temporarily pulling teens' access from its AI chatbot characters

Meta will no longer allow teens to chat with its AI chatbot characters in their present form. The company announced Friday that it will be "temporarily pausing teens’ access to existing AI characters globally."

The pause comes months after Meta had said it was working on chatbot-focused parental controls following reports that some of Meta's character chatbots had engaged in sexual conversations and other alarming interactions with teens. Reuters reported on an internal Meta policy document that said the chatbots were permitted to have "sensual" conversations with underage users, language Meta later said was "erroneous and inconsistent with our policies." The company announced in August that it was re-training its character chatbots to add "guardrails as an extra precaution" that would prevent teens from discussing self harm, disordered eating and suicide. 

Now, Meta says it will prevent teens from accessing any of its character chatbots until "the updated experience is ready." Those updates will include parental controls, according to a Meta spokesperson. The new restrictions, which will be starting "in the coming weeks," will apply to those with teen accounts, "as well as people who claim to be adults but who we suspect are teens based on our age prediction technology." Teens will still be able to access the official Meta AI chatbot, which the company says already has "age-appropriate protections in place." 

Meta and other AI companies that make "companion" characters have faced increasing scrutiny over the safety risks these chatbots could pose to young people. The FTC and the Texas attorney general have both kicked off investigations into Meta and other companies in recent months. The issue of chatbots has also come up in the context of a safety lawsuit brought by New Mexico's attorney general. A trial is scheduled to start early next month; Meta's lawyers have attempted to exclude testimony related to the company's AI chatbots, Wired reported this week.

Correction, January 23, 2026, 11:18AM PT: This post was updated to clarify that Meta’s planned chatbot parental control features have not yet rolled out.

This article originally appeared on Engadget at https://www.engadget.com/social-media/meta-is-temporarily-pulling-teens-access-from-its-ai-chatbot-characters-180626052.html?src=rss

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