Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. Initially, the carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app. The company then said the credit could be claimed though customer service (via phone or chat), but our editors’ attempts to do so via chat were met with a message to wait for a text with further instructions.

Engadget editors began receiving the texts this morning (Jan 16) with a link to redeem. From there, you need to log into your account and visit the Account Overview section. Up top, there should be a Take Action or Mobile Actions button with a red notification circle. Click that and you’ll see a pop-up about the credit and a Redeem Now button. After you click that, you’re done, and Verizon says you should see the credit in one or two billing cycles. Of course, you’ll want to keep an eye out that it actually happens and contact the company if it doesn’t show up.

"This credit isn’t meant to make up for what happened. No credit really can," the company wrote. "But it’s a way of acknowledging your time and showing that this matters to us." Incensed customers have largely replied with incredulity, both at the miniscule amount, and that it isn't being applied automatically. The entire redemption process takes a few clicks and about a minute to complete, which makes it even more frustrating that it can’t be automatically applied to every customer’s bill.

Update, January 15 2026, 11:57 PM ET: Verizon says the credit can be claimed through customer service via phone, chat and online in addition to the myVerizon app. 

Update, January 16 2026, 10:29 AM ET: This story has been updated with detailed info about the redemption process which Verizon now says is completed with a link that will be texted to customers.

This article originally appeared on Engadget at https://www.engadget.com/mobile/how-to-claim-verizons-20-credit-for-wednesdays-service-outage-171909695.html?src=rss

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Gone are the days in which you needed to spend a fortune to get a good smartphone. In 2026, features once exclusive to high-end smartphones – big batteries, multi-camera arrays, high refresh rate OLED displays and more – have made their way down to more affordable models. Yes, you’ll still need to buy a flagship smartphone to get the best camera or fastest processor, but you don't have to make nearly as many compromises as you once did if you have a strict budget to adhere to when you go shopping for your next smartphone. If you have less than $600 to spend, let us help you figure out what features to prioritize when trying to find the best midrange smartphone.

Table of contents

• Best midrange phones in 2026

• What is a midrange phone?

• What to consider before buying a midrange smartphone

• What won't you get from a midrange phone

Best midrange phones for 2026

What is a midrange phone?

While the term frequently appears in articles and videos, there isn’t an agreed-upon definition for “midrange” beyond a phone that isn’t a flagship or an entry-level option. Most of our recommendations cost between $400 and $600 — any less and you should expect significant compromises. If you have more to spend, you might as well consider flagships like the Apple iPhone 17 and the Samsung Galaxy S25 if you want the best smartphone experience. Devices like Pixel phones often sit in this price range too, offering some of the best value for Android buyers.

What to consider before buying a midrange smartphone

Buying a new device can be intimidating, but a few questions can help guide you through the process. First: what platform do you want to use? If the answer is iOS, that narrows your options down to exactly one phone. (Thankfully, it’s great.) And if you’re an Android fan, there’s no shortage of compelling options. Both platforms have their strengths, so you shouldn’t rule either out.

Of course, also consider how much you’re comfortable spending. Even increasing your budget by $100 more can get you a dramatically better product. Moreover, manufacturers tend to support their more expensive devices for longer with software updates and security updates, so it’s worth buying something toward the top limit of what you can afford. 

Having an idea of your priorities will help inform your budget. Do you want a long battery life or fast charging? Do you value speedy performance above all else? Or would you like the best possible cameras with high megapixel counts? While they continue to improve every year, even the best midrange smartphones still demand some compromises, and knowing what’s important to you will make choosing one easier.

What won’t you get from a midrange smartphone?

Every year, the line between midrange and flagship phones blurs as more upmarket features and functions trickle down to more affordable models. When Engadget first published this guide in 2020, it was tricky to find a $500 phone with waterproofing and 5G. In 2026, the biggest thing you might miss out on is wireless charging – and even then, that’s becoming less true.

One thing your new phone probably won’t come with is a power adapter; many companies have stopped including chargers with all of their smartphones. Performance has improved in recent years, but can still be hit or miss as most midrange phones use slower processors that can struggle with multitasking. Thankfully, their camera systems have improved dramatically, and you can typically expect at least a dual-lens system on most midrange smartphones below $600 with decent camera quality, selfie performance and software support to keep things running smoothly for years to come..

Midrange smartphone FAQs

How long do midrange phones get software updates?

Support varies by brand, but most midrange phones receive around three to five years of software and security updates. Apple tends to support iPhones longer while companies like Google and Samsung now promise several years of Android and security patches for their midrange models. Budget-focused brands might offer less so it’s worth checking the update policy before you buy.

Are midrange phones good for gaming?

Yes, many midrange phones handle gaming well, especially popular titles like Fortnite, Genshin Impact and Call of Duty Mobile. They usually include capable processors, though you won’t always get the smoothest performance in the most demanding mobile games or at max settings. If you play casually or stick to less graphically intensive titles a midrange phone will feel more than adequate.

Georgie Peru contributed to this report.

This article originally appeared on Engadget at https://www.engadget.com/mobile/smartphones/best-midrange-smartphone-183006463.html?src=rss

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During CES 2026, Samsung unveiled plenty of new TVs, monitors and other hardware. However, the company is also looking to expand further into video games and has announced a significant refresh to its Gaming Hub on smartphones.

Engadget spoke with Samsung’s Jong Woo, VP of Game Services, who explained that the update will offer more personalized, faster ways to play and place greater emphasis on up-and-coming titles. Now available on Galaxy devices, with further updates planned, the new hub wants to be a more active space for the latest mobile games.

"We believe that gamers want to find new content that is personalized to them," said the VP of Samsung Games Services. He continued: "We want to bring content to users and make it immediately available for them to play. We have instant plays where, through our cloud streaming technology, we can take Android-native games and put them in the cloud, so that when users want to try them, they don't have to go through the friction of downloading them first.”

According to Samsung, the mobile Gaming Hub attracts over 160 million users across smartphones and other devices. However, the VP of Game Services at Samsung believes that, despite the vast library of games across many genres available to mobile users, "mobile game discovery is broken."

Samsung

Initially, the mobile Gaming Hub was a supplemental app for all purchased games, allowing users to track their collection. With this update, all games purchased from both Google Play and the Galaxy Store are stored in the Gaming Hub. It's designed to be a single place for players to view their owned games, find recommendations, access cloud streaming for select games and even watch highlights from content creators.

According to Woo, the larger goal of the new Samsung mobile Gaming Hub is to personalize and guide the mobile gaming experience for players, which has remained nebulous compared with gaming discovery experiences on PC and consoles.

“We're getting a lot of feedback from the users, a lot of it from focus testing and beta testing, and what we're finding is that we believe we are solving pain points for mobile gamers," said Woo about rebuilding the Gaming Hub. "We're getting an idea of gamer preferences at the individual, personalized level. Based on all of that, we're able to provide different types of recommendations."

Another reason for the new changes to the Samsung Gaming Hub was to help foster a community for mobile gamers, including players and developers. In addition to sharing YouTube videos and content from gaming creators and streamers, the company plans to add more social elements to the Gaming Hub to make mobile gaming feel more active and less isolating.

"Mobile is a very personal experience, right? It's your personal device, and oftentimes when you play games on mobile, it feels like a solitary experience,” said Woo. Currently, the revamped Mobile Gaming Hub is only available for Galaxy smartphones and tablets. Users on non-Galaxy devices will still use the previous version of the Gaming Hub, for now.

Compared with PC and console online hubs like Steam and PlayStation Network, it's clear that mobile platforms are still figuring out how to create an equally compelling space for engagement. Even with the vast user base, mobile game hubs tend to be a go-between for users to get to the products. There's more work to do, but the new Gaming Hub could be the first step in the right direction.

This article originally appeared on Engadget at https://www.engadget.com/gaming/samsung-refreshed-mobile-gaming-hub-150010632.html?src=rss

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